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Terms & Conditions

These Terms and Conditions (the "Terms") govern access to and use of the website and services offered by Meet Digital Services (the "Company"), headquartered in Mexico City, Mexico. By engaging our services or accessing our website, you agree to be bound by these Terms. If you disagree with any provision, please refrain from using our services.

1. Scope and Purpose

These Terms establish the conditions under which Meet Digital Services delivers its web design, digital marketing, and software development services to individuals and legal entities that engage them. They apply to the full commercial relationship between the Company and its clients, as well as to any user who accesses the Company's website.

The Company reserves the right to modify the content and scope of these Terms at any time. It is the user's responsibility to review them periodically. Continued use of the services after any modification constitutes acceptance of the updated Terms.

2. Service Descriptions

Meet Digital Services provides the following professional services:

Web Design

Covers the design, development, and deployment of corporate websites, portals, and web applications. This includes visual design (UI/UX), information architecture, frontend and backend development, content management system integration, and quality assurance. The specific scope of each project is defined in the applicable service agreement or commercial proposal.

Digital Marketing

Covers search engine optimization and pay-per-click advertising (SEO/SEM), social media management, online advertising (Google Ads, Meta Ads, and other platforms), content marketing, email marketing, and web analytics. The Company applies industry best practices; however, specific outcomes related to visibility, traffic, or conversion depend on multiple external factors beyond the Company's control.

Software Development

Covers the analysis, design, development, testing, and deployment of custom software solutions, including web applications, mobile applications, third-party integrations, and process automation. Technical specifications, delivery timelines, and maintenance terms are established in the relevant service agreement or commercial proposal.

3. Conditions of Use

When using the Company's services, you agree to:

  • Provide truthful, accurate, and current information when engaging our services.
  • Use the services and website in accordance with applicable Mexican law and these Terms.
  • Refrain from any action that could damage, disable, or impair the Company's or third parties' systems.
  • Not reproduce, distribute, or disclose materials, designs, or developments produced by the Company without prior written authorization.
  • Honor payment obligations within the agreed timelines and conditions.
  • Immediately notify the Company of any unauthorized use of the contracted services.

4. Intellectual Property

All intellectual property rights in the Meet Digital Services website, its content, logos, trademarks, designs, and the Company's proprietary software are and shall remain the exclusive property of Meet Digital Services or its licensors. Total or partial reproduction, modification, distribution, or commercial use without prior written authorization from the Company is strictly prohibited.

Ownership of deliverables produced for the client under a service agreement shall be determined as set forth in that agreement. Absent an express provision, the Company retains copyright in all developments until full payment is received, at which point the agreed usage rights are transferred to the client.

The client is responsible for ensuring that any materials, content, or information provided to the Company do not infringe third-party rights. The Company accepts no liability for intellectual property infringement arising from client-supplied materials.

5. Limitation of Liability

Meet Digital Services applies industry best practices across all service engagements; however, the Company does not guarantee specific business outcomes, search rankings, traffic levels, conversion rates, sales figures, or any other performance metrics. Results depend on external factors outside the Company's control, including, without limitation: changes to search engine or social media platform algorithms, market conditions, end-user behavior, competitive actions, and macroeconomic factors.

Under no circumstances shall Meet Digital Services be liable for indirect, incidental, consequential, punitive, or special damages, including loss of profits, loss of data, business interruption, or other economic harm, even if the Company has been advised of the possibility of such damages.

The Company's total aggregate liability to the client, for any cause and under any legal theory, shall not exceed the amounts actually paid by the client to the Company in the three (3) months preceding the event giving rise to the claim.

The Company is not liable for interruptions, errors, or failures caused by factors beyond its reasonable control, including failures in third-party infrastructure (servers, connectivity providers, cloud platforms), natural disasters, government actions, or force majeure events.

6. Personal Data and Privacy

The processing of personal data you provide to Meet Digital Services is governed by our Privacy Notice, which forms an integral part of these Terms and was prepared in compliance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations. We encourage you to review that notice to understand in detail how we collect, use, and protect your personal information.

By submitting your data through our contact forms or by engaging our services, you consent to the processing of your personal data as described in the current Privacy Notice.

7. ARCO Rights

In compliance with the LFPDPPP, you have the right to exercise the following rights with respect to your personal data held by Meet Digital Services:

  • Access: Know what personal data we hold about you, the purposes for which it is used, and the conditions of that use.
  • Rectification: Request correction of your personal data when it is inaccurate, incomplete, or out of date.
  • Cancellation: Request deletion of your personal data from our records or databases when you consider it is not being used appropriately or is no longer needed for the purposes that justified its collection.
  • Opposition: Object to the processing of your personal data for specific purposes, including use for advertising or commercial prospecting.

To exercise any ARCO right, submit your request to privacidad@meetdigitalservices.com, including the following information:

  • Your full legal name.
  • A copy of a valid official government-issued ID (national ID card, passport, or equivalent).
  • A clear description of the right you wish to exercise and the specific data to which it relates.
  • For rectification requests: the corrections you are requesting and supporting documentation.

We will respond to your request within a maximum of 20 (twenty) business days from the date of receipt. If the request is found valid, we will fulfill it within 15 (fifteen) business days from the date our response is communicated. For full details on the ARCO process and our data protection commitments, please refer to our Privacy Notice.

8. Data Retention

Personal data submitted through our contact forms (name, email address, phone number, and other contact details) will be retained for a maximum period of 24 (twenty-four) months from the date of collection, unless the contractual relationship with the client requires a longer period or applicable law so requires.

Once the retention period expires, the Company will proceed to the anonymization or permanent deletion of the personal data, in accordance with the LFPDPPP and the Company's implemented security measures. Anonymization means the data is irreversibly dissociated so that it can no longer be linked to any individual.

Data generated within an active contractual relationship may be retained for as long as necessary to fulfill legal and contractual obligations, including statutes of limitations established under applicable Mexican law.

9. Jurisdiction and Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Mexican States, including, without limitation, the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP), the Commercial Code, the Federal Civil Code, and other applicable legal provisions.

For the resolution of any dispute arising from the interpretation, performance, or breach of these Terms, the parties expressly submit to the jurisdiction and competence of the competent courts of Mexico City, expressly waiving any other jurisdiction that may correspond to them by reason of their current or future domiciles.

In matters of personal data protection, the data subject may also file a complaint with the Secretaría Anticorrupción y Buen Gobierno (SACBG), the supervisory authority for personal data protection under the 2025 constitutional reform, if they consider that their rights have been violated and the Company's response has not been satisfactory.

10. Amendments to These Terms

Meet Digital Services reserves the right to modify these Terms at any time to reflect changes in applicable law, the services offered, industry practices, or for any other justified reason. Amendments take effect upon publication on the website.

We recommend reviewing these Terms periodically. Continued use of the services after the publication of any amendments constitutes acceptance of the updated Terms. For material changes that affect the rights of clients with active contractual relationships, the Company will endeavor to provide notice by email at least 15 (fifteen) calendar days in advance.

11. Contact

For any questions regarding these Terms and Conditions, or to exercise your personal data rights, you may reach us through the following channels:

Last updated: 2026-02-17